DeepSummary
The podcast episode features an interview with Scott McLean, Senior Vice President and CIO of MedStar Health. McLean provides an overview of MedStar Health, a large integrated healthcare delivery system in the Baltimore-Washington D.C. region with 10 hospitals, 300 ambulatory sites, and over 6 million outpatient visits last year. He discusses the key areas his team is focusing on, including virtual nursing interventions, ambient speech recognition to improve clinical workflows, an integrated digital health platform, data governance, and next-generation analytics platforms.
McLean elaborates on the potential of ambient speech recognition technology, which can capture clinician-patient conversations, extract important clinical information, and create notes in the electronic health record. He highlights the importance of organizing technology in a way that clinicians can understand and use optimally. McLean also emphasizes the significance of attracting and retaining engineering talent in healthcare, as they play a crucial role in supporting clinical processes and leveraging new technologies.
Towards the end of the interview, McLean shares his personal perspective on the importance of reconciliation and understanding different viewpoints in a conflicted world. He underscores the impact of social determinants of health, such as access to food, housing, education, and economic opportunities, on overall well-being. McLean sees his role as a healthcare leader in the community as addressing these upstream factors to help people stay healthy and out of the hospital.
Key Episodes Takeaways
- MedStar Health is focused on leveraging emerging technologies like virtual nursing interventions, ambient speech recognition, and digital health platforms to improve clinical workflows and patient experience.
- Attracting and retaining engineering talent is crucial for healthcare organizations to support clinical processes and leverage new technologies.
- Scott McLean emphasizes the importance of addressing social determinants of health, such as access to food, housing, education, and economic opportunities, to promote overall well-being and prevent hospitalizations.
- Ambient speech recognition technology has the potential to reduce the documentation burden on clinicians by capturing conversations and generating notes in the electronic health record.
- MedStar Health is investing in data governance and next-generation analytics platforms to better organize and analyze data from various sources.
- As a healthcare leader, McLean sees his role as not only managing the organization but also contributing to the broader community by addressing upstream factors that impact health.
- Technology should be organized and implemented in a way that clinicians can understand and use optimally to support their workflows and decision-making.
- MedStar Health aims to provide an integrated digital health platform that supports various channels for patients to discover and access care, including telehealth, urgent care, primary care, and specialty services.
Top Episodes Quotes
- “We're enthusiastic about what we're doing and the platforms that we're running in order to serve our clinicians and the people administering the enterprise and ultimately in service of our patients.“ by Scott McLean
- “And I also know, we all know, that there are so many social determinants of health for people's wellness that are outside the healthcare system, or at least outside the acute and ambulatory system.“ by Scott McLean
- “And I see it as part of my role as a health system leader regionally here, to be thinking about that and helping people understand what ultimately our patients out there in the community are up against so they can get well and stay out of the hospital.“ by Scott McLean
- “And our clinicians are finding it helpful and being able to reduce their documentation burden.“ by Scott McLean
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Episode Information
Becker’s Healthcare Podcast
Becker's Healthcare
4/11/24
Join us in this episode as we sit down with Scott T. MacLean, Senior Vice President and Chief Information Officer at MedStar Health. Discover key insights into MedStar Health, including recent investments and Scott's focus on engineering talent in healthcare. Tune in for valuable discussions on recruiting, retaining, and growing engineering talent in the healthcare sector, offering a fresh perspective amid clinician shortages.