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DeepSummary
The episode features an interview with Rachel Dooley, former chief innovation officer at Goodwin Proctor law firm, and Ilona Logvinova, managing counsel and head of innovation at McKinsey Legal. They discuss their roles in driving innovation within their respective organizations and the importance of client impact, critical thinking, and reimagining the legal profession.
Dooley emphasizes aligning technology, development approach, and growth mindset to envision the future of client delivery and impact. Logvinova highlights augmenting and empowering people, incorporating legal tech, and rethinking the profession's operating system. They also delve into the potential disruptive impact of generative AI and the evolving vendor relationships due to this technology.
Both leaders stress the significance of knowledge management, data, and robust knowledge databases in facilitating innovation, particularly with generative AI. They underscore the need for change management, people and process aspects alongside technology in driving innovation within the legal industry.
Key Episodes Takeaways
- Innovation leaders in law firms and legal departments play a crucial role in driving critical thinking, client impact, and reimagining the legal profession.
- Generative AI and emerging technologies present both opportunities and challenges, requiring effective communication and collaboration between technologists and legal professionals.
- Robust knowledge management and well-organized knowledge databases are essential for leveraging technologies like generative AI and gaining a competitive advantage.
- Driving innovation within the legal industry requires a holistic approach, encompassing technology, people, processes, and a growth mindset.
- Innovation leaders must balance listening to client demands with presenting novel solutions and pushing the boundaries of what's possible.
- Change management and upskilling legal professionals in areas like design thinking and problem-solving are key components of the innovation journey.
- Collaboration, embedding innovation within business processes, and reimagining legal deliverables are crucial aspects of refreshing the legal industry's operating system.
- Effective vendor relationships and responsible development of emerging technologies are vital considerations for innovation leaders.
Top Episodes Quotes
“My perspective is that so much of this role, this innovation journey, and whether you're in a law firm or in house, it's about critical thinking and judgment and you yourself innovating the art of the possible and really applying that to think about how you can reach optimal client impact and think about what you can do and how you can get there.“ by Ilona Logvinova
― This quote succinctly captures the essence of the innovation leader's role and highlights the importance of critical thinking, client impact, and pushing the boundaries of what's possible.“So often we don't necessarily know what we want unless we're presented with it. And so my perspective is that so much of this role, this innovation journey, and whether you're in a law firm or in house, it's about critical thinking and judgment and you yourself innovating the art of the possible and really applying that to think about how you can reach optimal client impact and think about what you can do and how you can get there.“ by Ilona Logvinova
― This quote emphasizes the need for innovation leaders to think creatively and present novel solutions, rather than relying solely on client demands, to drive optimal client impact.“I think when you look across the use cases now, I'm speaking particularly about generative AI, but it's broader than that. But I'll just say it as to generative AI, the most impactful use cases, I think, for the practice of law are going to really rely on these knowledge databases that on the litigation side, it's more centralized. On the transactional side, it's very fragmented, where the best stuff sits in any particular organization and across organizations. Right. So I think leveraging the bestest technology is going to the person or the organization with the most robust, the most thoughtful way of getting the right data into the right parts of that system. They're going to win.“ by Rachel Dooley
― This quote underscores the critical role of robust and well-organized knowledge databases, particularly in the context of generative AI applications within the legal industry, and how effective knowledge management can provide a significant competitive advantage.
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Episode Information
LawNext
Populus Radio, Robert Ambrogi
1/10/24
What are the nuances of driving innovation within a law firm or legal department? For an inside perspective on that question, we speak with Rachel Dooley, who at the time of this recording was chief innovation officer at the law firm Goodwin Procter, and Ilona Logvinova, managing counsel and head of innovation for McKinsey Legal.
Dooley and Logvinova spoke together at the recent Knowledge Management & Innovation for Legal Conference in New York City, sharing their views and insights on innovation from their unique perspectives. Shortly after they spoke, they sat down live with LawNext host Bob Ambrogi to record this conversation about innovation in legal.
Note that since we recorded this conversation, Dooley has left Goodwin Procter.
This is the third LawNext episode featuring conversations recorded at the conference. To listen to the prior two, check out:
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Two KM Keynotes – Andrea Alliston, KM Leader At Fasken, and Mark Smolik, GC at DHL, On Disruption and Innovation in Legal, in which we spoke with the conference’s two keynote speakers.
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The Founders of Two Legal Tech Startups: Nicole Clark of Trellis and Kevin Walker and Bryan Davis of Centari, featuring interviews with two of the startups that attended the conference.
The conference was organized by Patrick DiDomenico, president and founder of InspireKM Consulting, and Joshua Fireman, president and founder of the strategic consulting firm Fireman & Company, an Epiq Company.
Thank You To Our Sponsors
This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
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Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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DocReviewPad, the easy-to-use app to review, organize issue code, and produce documents
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Legalweek NY 2024, Described as the “one legal event that hits all the marks for information, education, and networking”
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