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Topic: Crisis management

Crisis management is the process of strategically responding to and mitigating the impact of unforeseen, disruptive events that threaten an organization's operations, reputation, and survival.

More on: Crisis management

The podcast episodes cover a wide range of crisis management scenarios, from corporate brand crises and product safety issues to geopolitical conflicts and natural disasters.

For example, the episode 'The Tylenol murders and the trust recovery' examines how Johnson & Johnson effectively managed the 1982 Tylenol poisoning crisis through transparent communication and introducing tamper-evident packaging, while the episode 'Leading with Transparency' discusses the importance of transparency and communication in healthcare crisis management.

Other episodes explore crisis management in the context of international relations, such as 'Iran, Israel & Regional War (with Ray Takeyh)', which analyzes the risk of escalation between Iran and Israel, and 'Inside the White House's Scramble to Avert a Bigger Middle East War', which reveals the Biden administration's diplomatic efforts to prevent a larger conflict.

The episodes also cover the psychological, operational, and leadership aspects of crisis management, such as 'A Hostage Negotiator's Tricks to Master Communication, Win Any Argument, and Always Get What You Want | Scott Walker' and 'Brian Chesky, Co-Founder & CEO of Airbnb', which examine how individuals and organizations can navigate high-pressure situations.

All Episodes