The podcast episodes provided cover the topic of difficult customers in a variety of service industry settings, from a yacht charter crew dealing with demanding guests to a bridal shop owner facing threats from unreasonable clients.
In the Below Deck Med episode, the crew has to contend with a former reality star among the charter guests, who make very particular demands and criticize the service harshly. Similarly, the Conan O'Brien Needs a Friend episode features a bridal shop owner discussing the challenges of dealing with rude, entitled customers who even make threats.
The Am I the Jerk? episode provides numerous examples of service industry workers having to deal with unreasonable customer behavior, highlighting the frustrations and difficulties they face.