The podcast episodes provided cover various aspects of experience design, from the psychology and tactics behind creating positive retail experiences to the principles and strategies for designing immersive, inclusive, and emotionally safe experiences.

For example, the episode The Gruen Effect: The fascinating ways store environments affect what (and how much) we buy delves into how retailers leverage psychological principles to shape customer behavior and decision-making. The episodes Bonus After-Show Teaser: Brett Jackson and Kooky and Creative Networking: Brett Jackson, Creator of Imagi-Ne'er Do-Wells focus on the design of immersive experiences, with a focus on emotional safety, social dynamics, and fostering creativity and play.

Other episodes, such as The Peak-End Rule: A Golden Rule for Amazing Customer Experiences, explore the psychological principles that underpin effective experience design, providing insights that can be applied across various domains, from retail to entertainment.