The podcast episodes explore the vision for the future of hospitality, as shared by industry leaders Daniel Lauber of Cervo Mountain Resort and Ellie Besley-Gould of Hawksmoor. S15 Ep6: Service Please, by The Conduit & Design Hotels: Daniel Lauber, Founder of Cervo Mountain Resort discusses Lauber's efforts to create a sustainable and mindful hospitality experience, involving the local community and providing a space for guests and staff to recharge.

S14 Ep3: Service Please, by The Conduit: Ellie Besley-Gould, Head of Purpose at Hawksmoor explores Hawksmoor's sustainability initiatives, ethical sourcing practices, staff welfare, and the future of sustainable hospitality. The episodes highlight the industry's shift towards a more holistic and responsible approach, focusing on environmental impact, community involvement, and staff wellbeing.