DeepSummary
The episode begins by discussing the benefits of removing shoes before entering a home, as research has shown that shoes can carry harmful bacteria like E. coli from public restrooms and streets. The host then interviews Brad Stone, author of the book 'Amazon Unbound,' about the remarkable success of Amazon and its founder, Jeff Bezos. Stone provides insights into Bezos's leadership style, Amazon's business strategies, and its expansion into various sectors.
Next, the host talks to Julian Treasure, an expert on communication and sound, who emphasizes the importance of effective speaking and listening skills. Treasure offers practical tips and exercises to improve these skills, such as incorporating silence, varying pace and volume, and giving full attention to the speaker. He stresses the need to be conscious of how we communicate and the impact it has on others.
Towards the end, the host explains the reasoning behind the lack of windows in grocery stores, except for the front area. This is a strategic decision made by retailers to create a sense of suspended time and a comfortable environment for shoppers, ultimately encouraging them to spend more time and money in the store.
Key Episodes Takeaways
- Removing shoes before entering a home can help prevent the spread of harmful bacteria and keep living spaces cleaner.
- Jeff Bezos's vision, ambition, and relentless drive have been instrumental in Amazon's remarkable growth and success.
- Effective communication involves not only speaking but also actively listening and being conscious of how we communicate.
- Practicing active listening, incorporating silence, and varying pace and volume can improve one's speaking and listening skills.
- Retailers strategically design grocery stores without windows (except in the front) to create a sense of suspended time and encourage shoppers to spend more time and money.
- Amazon's expansion into various sectors, such as cloud computing, e-books, voice computing, and grocery delivery, has been driven by Bezos's innovative mindset and willingness to take risks.
- While Bezos's leadership style can be intimidating, his high standards and attention to detail have contributed to Amazon's success.
- Effective communication requires preparation, practice, and a conscious effort to engage the listener.
Top Episodes Quotes
- “He is, to Amazon employees. Certainly an inspirational figure. I think he's an intimidating figure when you're in a meeting and I've interviewed him, and when he fixes you with that laser eyed stare, it is intimidating for sure.“ by Brad Stone
- “You know, we're into sending much more than we are into receiving, and we need to pay much more attention to listening.“ by Julian Treasure
- “You wouldn't go on stage at Carnegie hall to play a piece if you've never played the piano before. But it's amazing to me how many people will stand up on a stage in front of people or give a webinar in front of people without having practiced using the tools and without having practiced delivering the thing really well, you owe it to yourself, surely.“ by Julian Treasure
- “Bezos is just a forward propellant, and he is micromanaging teams that are working on new things like electricity and the cashier less grocery stores. He's coming into businesses that have been autonomous for a decade to make new demands and to tell them they're not profitable enough.“ by Brad Stone
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Episode Information
Something You Should Know
Mike Carruthers | OmniCast Media | Cumulus Podcast Network
3/28/24
Taking your shoes off before you enter a home is a thoughtful gesture and something many people have done for a long time. And it really is good idea. Why? Listen as I explain what people track in on the bottom of their shoes besides dirt. It's really pretty disgusting. https://www.usatoday.com/story/news/2019/07/03/my-shoes-dirty-studies-suggest-theyre-covered-fecal-bacteria/1637780001/
Whether you like Amazon or not, you have to admire the incredible success that company has achieved with Jeff Bezos at the helm. How did Amazon get to be such a giant company so fast? You see their trucks everywhere, many of us send or receive products and do a lot of shopping on Amazon. Beyond that there is Alexa, Kindle, Whole Foods, and much more to Amazon. Is Jeff Bezos just a genius? Why didn’t someone else think of this before or at least try to compete better? Someone who understands Amazon well is Brad Stone, senior executive editor for global technology at Bloomberg News and the author of Amazon Unbound: Jeff Bezos and the Invention of a Global Empire (https://amzn.to/3hxau9u). Listen as he takes us inside the workings at Amazon and explains how Jeff Bezos did what he did – the good and bad.
Speaking and listening. You do those two things more than any others all day long. Yet, you were probably never taught how to speak or how to listen – at least not in any formal way. However, the better you are at these skills, the more interesting people will think you are and the more effective you will be in life according to my guest Julian Treasure. He is a leading expert in communication and sound and is author of the book How to be Heard: Secrets for Powerful Speaking and Listening (https://amzn.to/3hEMyBk). Listen as he explains the science of how we talk and listen and how all of us can improve our skills to be more effective communicators in any situation. Julian’s TED Talks can be found at: https://bit.ly/2QA27yP & https://bit.ly/3hGPayh
In just about every grocery store you go into, there are no windows except in the front of the store. Why? Listen as I explain the reasons why. https://bit.ly/2RCz7XH
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